Reindeer Auto launched the app at the beginning of the pandemic.
Reindeer Auto, an industry leader in domestic, international and freight shifting, launched its app on March 1, 2020, just before the COVID-19 pandemic exploded in the US. The app has been downloaded over 3,000 times since it was implemented.
The app is designed to create seamless communication between customer service representatives and Reindeer Auto customers. The app enables immediate communication by email or phone at the push of a button. The customer can also request an order change via the app, upload pictures of their vehicle or inspection sheets, report problems and give a driver rating. The new app was not originally intended to combat problems with COVID-19. However, it enables contactless collection and delivery to ensure the safety of drivers and customers.
“We want to make the transport process as convenient and easy as possible,” says Andy Hadley, Sales Director at Reindeer Auto. “Our app is just another tool that demonstrates Reindeer Auto’s commitment to continuously improving products and services. It shows the ultimate promise of delivery, quality, predictability and status. “
Another function of the new app is the auto locator symbol. If a customer wants to know their vehicle location with their order number and email address, they can quickly receive an update of the current location and the expected delivery date of their vehicle.
Reindeer Auto works with freight forwarders who are committed to providing the highest level of customer service with every vehicle. Reindeer Auto is headquartered in Zionsville, Indiana. Your extensive network is licensed, bound, and insured. The logistics team has the necessary experience to oversee the details when planning unique moves. Moving services are provided by air, rail or water freight. For more information about Reindeer Auto or to contact us, visit https://reindeerauto.com/.
SOURCE: Press Advantage [Link]